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Helpdesk Support Analyst Full-time, Permanent, Harrogate Office Based Offering £25,000 - £28,000 Basic Salary plus Great Benefits Our client is a well-established, highly successful business operating across nine divisions with their Head Office based in North Yorkshire. They are currently recruiting for a Helpdesk Support Analyst to join their technical support team in a fast paced and proactive environment. Helpdesk Support Analyst - Key Accountabilities Provide 1st/2nd line IT support in response to user requests logged, escalating tickets to 2nd/3rd line when appropriate. To promote... more ->
Application Support Analyst - Liverpool/Hybrid - £38,205 - £44,264. We are working with our Liverpool based client, an organisation of international repute with a unique user base of over 30,000. They are looking for an Application Support Analyst to join their Identity Access Management (IAM) Team. You will work closely with the IAM Technical Lead playing a key role in implementing, develop, managing and maintaining industry related systems, with primary focus on their new IAM platform, SailPoint. The Application Support Analyst will work within a multi-disciplined team within the IT... more ->
IT Support Analyst - Malton - 26,000 to 28,000 Principal IT are working with a business based in Grimsby which have offices across the full of the UK and Europe. They are currently on the lookout for an IT Support Analyst to join them on a permanent basis. As part of this role you will be responsible for managing and advancing the service and support of end-user service requests and incident. To be successful in this role they are looking for someone who can adapt to a variety of challenges, your responsibilities on within this role will include working alongside the wider support team's.... more ->
IT Support Engineer, First Line, Windows & Microsoft, Active Directory, O365, Telephone & Email, Troubleshooting, Law firm/Legal Services experience. Law firm or Legal Services experience is highly desirable..The role is Manchester based but will require travel to other parts of the UK occasionally* A Manchester based company are looking for an IT Support Analyst to be the first point of contact for users. As the IT Support Analyst, you will be the first point of contact for all users via telephone, email, and face to face, in conjunction with a service desk management system within an agreed... more ->
German Speaking Support Analyst 6 month initial contract £185 pd inside IR35 via umbrella Hybrid working - LEEDS 2 days pw and remote 3 days pw This role is a full time telephony based role operating in a hybrid model. The selection criteria below will be used as part of the evaluation process: Evidence of dealing with critical issues/complaints in a fair and objective manner. Demonstrates excellent Customer Service skills and must be confident collaborating closely with colleagues from across the business at all levels, as well as external vendors. Demonstrates excellent German listening,... more ->
2nd Line Support Analyst Northwich Hybrid (2 days from home, 3 days onsite) Full UK Driving Licence Required One of our clients are looking for an experienced 2nd line support analyst to join the team. The Client are looking for someone who has worked with smaller User Base and supporting people such as HR and VIP's. Procure and deploy laptop/desktop and mobile devices according to group standards, ensuring devices are registered appropriately within group platforms Install, configure, support and troubleshoot software application and services including Windows platforms, Microsoft Office... more ->
Are you passionate about IT, Customer Service and enjoy a challenge? If the answer is yes, then we would love to meet you. Were looking for a Digital Support Analyst to join our existing team in our Grimsby office . As Digital Support Analyst you will be providing 1st Line support to users of IT equipment and systems within the organisation in a customer effective manner click apply for full job details more ->
Our client, a leading company in the Submarine Division, is currently seeking a Principal Engineer - (Maint Design - Software Analysis/Systems Support). This is a contract-based position with our client, BAE - Submarine Solutions (SS). Key Responsibilities Using BAES processes, analyse software products (COTS, Bespoke, Modified COTS) and derive software support strategies Review software source docu click apply for full job details more ->
Job Title: Senior Analyst - Children Services Transformation Location: Carlisle Role Overview: As a Senior Analyst supporting Children Services Transformation, you will play a pivotal role in shaping the future of our organisation's services for children and families click apply for full job details more ->
Integration Analyst Company Overview Insight Talent Partners is currently looking to recruit an Integration Analyst for a well-established Distribution firm based in North Yorkshire. This is a brand-new role within the organisation and as such offers a fantastic opportunity to lead on integrations involving digital integration platforms. This is an organisation that is passionate about developing and empowering its people, in 2023 alone they internally promoted over 100 members of their teams. You will support seamless integration of technology to support the company mission and objectives,... more ->
Application Support (Power Apps) Permanent Monday - Friday The role will be based in our City Centre Sheffield office & hybrid (3 days in, 2 days out) The Application Support team is responsible for providing technical support for both internal and external client applications. You will serve as level 3 technical support and be the primary point of contact for technical expertise and issue escalation for the engineers. This position requires a background in power platform engineering or a similar role, including proficiency in developing Power Apps, Power Automate flows, and Power BI... more ->
Oracle HCM Business Analyst Fully Remote (UK-Based) Circa £70,000 I'm recruiting for an Oracle HCM Business Analyst to join my customer on their transformational Oracle fusion journey. They are seeking an experienced Oracle HCM Business Analyst to join the Oracle team. As an Oracle HCM Business Analyst, you will play a critical role in their Oracle Fusion journey, helping to shape and optimise the HCM processes and systems. You will be working alongside a seasoned and knowledgeable team as well as collaborating with stakeholders across HR and technology. Key Responsibilities Lead the... more ->
Infrastructure Analyst York - Hybrid Permanent The role delivers ongoing operational business requirements in the following areas: Primary focus on Azure administration and assisting with delivery, service improvements, and operational support. Day to day operational performance of the server estate to agreed SLA's and KPIs. Changes to the server estate to meet ongoing business demands. Delivering continuous service improvement Emergency response to critical incidents. Specific Operational Focus Microsoft Azure. Operational performance. Ensure effective operation of the server estate,... more ->
We are seeking an experience IT analyst on behalf of a multiple award-winning law firm. This candidate will join the professional services team and provide technical support and guidance to staff, ensuring seamless operations of IT systems. Client Details Our client is a well-respected law firm in Manchester, boasts a large team with over 100+ employees. They specialise in multiple areas of law and are renowned for their commitment to delivering high-quality legal services. Description The key responsibilities of the IT Analyst include but, are not limited to: - Providing first-line support... more ->
Business Solutions Analyst Permanent Role Salary £25,000 - £29,000 Location - Warrington (Hybrid Working) My client, a renowned name in the betting industry, is seeking a Business Solutions Analyst to join their growing team. You will play a crucial role in delivering prompt and efficient support to all users, taking ownership of incidents, problems, and changes to ensure seamless operations. Candidates should have: Experience working as an analyst OR understanding the role an analyst plays within an organisation. A self-starter who can work independently and as part of a team. Good... more ->
Service Assurance Analyst Fixed Term Contract 24 months Salary based On Site in Manchester About IT Services IT Services is a vibrant and fast-moving department, focusing on delivering excellent customer service and quality services for staff The Role This role coordinates an end-to-end Service Assurance (Service Design and Transition) process. You will work closely with Project and Operational Teams to ensure that new and changed IT Services have a complete Service Design Package, meeting the agreed Service Transition and Operational Readiness measures. This includes creating artifacts such... more ->
Remote/On-site as required (workshops etc) Contract, Inside IR35 6 months £500 per day Brio Digital is recruiting a business analyst to work on a programme of national importance within the NHS. The successful candidate will play a pivotal role in analysing current processes ("as is") and designing improved processes ("to be") to enhance service delivery within the NHS. This contract position offers an excellent opportunity to contribute to a meaningful project within the healthcare sector. Business Analyst Key Responsibilities: Process Analysis: Conduct a thorough analysis of existing... more ->
Joining a reputable law firm, based at their offices in the centre of Liverpool. You'll be collaborating with across teams to ensure data-driven processes are maximised and contribute to system development! What you'll be doing: Extract, analyse, and present data to support decision making within the organisation Create reporting packs, customised dashboards and bespoke reports Ensure data is moved and managed securely Assist in designing the database and data warehouse Make recommendations and improvements to the system Maintain a strong understanding of data security best practices Create... more ->
What to expect As a Microsoft Power BI specialist, you will join us on our journey to enhance our Data Value Realisation and it's ability to deliver a complete customer-focused service to the organisation for all its Business Intelligence needs. You will be the go-to person for providing advice and support where needed, helping to deliver excellence in all areas and helping to uphold a service-focused, customer-centric approach. This is a highly valuable role where you will be an advocate for Power BI responsible for maintaining, supporting, and developing Post Office's Power BI expertise. In... more ->
THE MAIN RESPONSIBILITIES To be the mmain contact via telephone to support and assist pharmacy dispensers with IT problem resolution. The SOFTWARE is for Pharmacy medicine dispensers The role will be conducted from their office in Chorley + with some remote work. The Main Duties & Responsibilities for the Trainee IT Support Analyst To provide telephone support to the user base utilising remote access tools Logging and categorising incoming calls and emails within our CRM system Active involvement in the documenting and updating of our knowledgebase Raising jobs for Engineers and liaising with... more ->