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First Line Analyst First Line Analyst Rate£15.22/HrLocationPheonix House Colliers Way, Pheonx Business park - Nottingham NG8 6AT Contract 3 months Job Description: FG FLA 27am-7pm shift Rota:07:00 - 15:3007:30 - 16:0008:00 - 16:3008:30 - 17:0009:00 - 17:3010:30 - 19:00 Day to day duties and expectations Call taking across multiple contracts. Queue management Good time keeping (scheduled adherence) Contacts per day; 30 for full time. 15 for Part time. Average handling time; 8 Minutes 100% contact to incident ratio - the only exceptions are what we call switchboard calls. (we only get a few a... more ->
Integration Analyst Company Overview Insight Talent Partners is currently looking to recruit an Integration Analyst for a well-established Distribution firm based in North Yorkshire. This is a brand-new role within the organisation and as such offers a fantastic opportunity to lead on integrations involving digital integration platforms. This is an organisation that is passionate about developing and empowering its people, in 2023 alone they internally promoted over 100 members of their teams. You will support seamless integration of technology to support the company mission and objectives,... more ->
Business Analyst Permanent £50,000 + Generous Benefits Flexible Hybrid Working - Leeds This is an exciting opportunity for a Business Analyst to join a leading, IT-focused commercial organisation working closely with varying teams across the business. What you will be doing Gathering & eliciting requirements. Gathering information and processing data to identify areas where current (As-Is) business processes could be improved. User stories & process-mapping. Document future state (To-Be) business processes as required to support development of the business including new systems.... more ->
Systems Analyst - Team Leader - Pensions Compendia - IntelliPen - UPM - Altair - Hartlink - oPen Who is the client and what do they do? We are partnering with a growing company who operates successfully across the UK with multiple offices in fantastic locations. . click apply for full job details more ->
SOC Analyst £30,000-£36,000 + 20% Shift Allowance + 10% Bonus Manchester - On-site My client manage technology that connects millions of devices across the UK. They require a SOC analyst with a desire to develop, work as part of a team and ultimately make a positive impact on the cyber security for the organisation. Role Analyses and monitors the organization's cyber security measures; responds to actual penetration attempts by malicious parties Key Accountabilities Perform forensic analysis and gather evidence Correlation monitoring using multiple SIEM technologies Assist in gathering... more ->
Infrastructure Analyst York - Hybrid Permanent The role delivers ongoing operational business requirements in the following areas: Primary focus on Azure administration and assisting with delivery, service improvements, and operational support. Day to day operational performance of the server estate to agreed SLA's and KPIs. Changes to the server estate to meet ongoing business demands. Delivering continuous service improvement Emergency response to critical incidents. Specific Operational Focus Microsoft Azure. Operational performance. Ensure effective operation of the server estate,... more ->
Web Analyst Bolton £40,000 - £45,000 Are you a Web Analytics expert? Do you love exploring online customer behaviours? Have you been searching for a new challenge in a super collaborative environment? As a Web Analyst, you will be working within an experienced team of analysts, part of the commercial function click apply for full job details more ->
We are seeking an experience IT analyst on behalf of a multiple award-winning law firm. This candidate will join the professional services team and provide technical support and guidance to staff, ensuring seamless operations of IT systems. Client Details Our client is a well-respected law firm in Manchester, boasts a large team with over 100+ employees. They specialise in multiple areas of law and are renowned for their commitment to delivering high-quality legal services. Description The key responsibilities of the IT Analyst include but, are not limited to: - Providing first-line support... more ->
Cyber Security Analyst Job Title: Cybersecurity Analyst Location: Manchester, Onsite Department: Information Security Reports To: Security Manager/Chief Information Security Officer (CISO) Job Summary: Are you passionate about safeguarding digital landscapes and combatting cyber threats? Join our dynamic team as a Cybersecurity Analyst, where you'll play a pivotal role in defending our organisation against evolving cyber threats. You'll leverage cutting-edge security technologies and methodologies to detect, analyse, and respond to security incidents, ensuring the integrity and... more ->
Senior Data Analyst (Grafana/SQL) Hybrid - Onsite 1-2 days per month in Lancashire Rates: £300-400 per day Duration: 2-3mth initially Interviews ASAP We are currently seeking a Senior Data Analyst (Grafana/SQL) to join my leading SAAS client in Lancashire on an initial 2-3 month project. The ideal Senior Data Analyst (Grafana/SQL) should have experience in developing and maintaining SQL queries, as well as a strong understanding of data analysis and visualisation using Grafana. The candidate should be able to work independently with excellent communication and problem-solving skills.... more ->
Remote/On-site as required (workshops etc) Contract, Inside IR35 6 months £500 per day Brio Digital is recruiting a business analyst to work on a programme of national importance within the NHS. The successful candidate will play a pivotal role in analysing current processes ("as is") and designing improved processes ("to be") to enhance service delivery within the NHS. This contract position offers an excellent opportunity to contribute to a meaningful project within the healthcare sector. Business Analyst Key Responsibilities: Process Analysis: Conduct a thorough analysis of existing... more ->
What to expect As a Microsoft Power BI specialist, you will join us on our journey to enhance our Data Value Realisation and it's ability to deliver a complete customer-focused service to the organisation for all its Business Intelligence needs. You will be the go-to person for providing advice and support where needed, helping to deliver excellence in all areas and helping to uphold a service-focused, customer-centric approach. This is a highly valuable role where you will be an advocate for Power BI responsible for maintaining, supporting, and developing Post Office's Power BI expertise. In... more ->
Job Title: Process Supply Analyst Department/Business Area: Supply Chain & Planning, Operations and Services Reporting To: Product Supply Manager Lead Location: Brinsworth Salary: £40k - £45k plus an 8% On Target Performance Bonus per Annum (Great Benefit Package) The purpose of the role is to optimise the supply chain for the UK & Ireland RBU by balancing supply demands, ensuring minimum production a click apply for full job details more ->
Job Title: Service Assurance Analyst Location: Manchester Salary: £75,000 per annum Contract Type: 2 Year FTC Our client, a leading organisation in the education industry, is seeking a dedicated Service Assurance Analyst to join their team. Coordinating all Service Design and Transition activities, ensuring adherence to the organisation's IT Services Strategy. Collaborating closely with Project Teams, Workstream Leads, and the Service Assurance Management Teams to capture Service Design and Transition requirements. Developing Service Design and Transition Packages, Service Introduction Plans,... more ->
IT Support Engineer, First Line, Windows & Microsoft, Active Directory, O365, Telephone & Email, Troubleshooting, Law firm/Legal Services experience. Law firm or Legal Services experience is highly desirable..The role is Manchester based but will require travel to other parts of the UK occasionally* A Manchester based company are looking for an IT Support Analyst to be the first point of contact for users. As the IT Support Analyst, you will be the first point of contact for all users via telephone, email, and face to face, in conjunction with a service desk management system within an agreed... more ->
About Us: At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. Pricing and Underwriting is a complicated world, where historical data, geospatial information, and mathematical models meet talented analysts. Pricing our products is a fine line between balancing our business goals and customer needs. That's why our pricers and underwriters are the best of the best. They reduce risk and predict future... more ->
Job Title: Second Line Support Analyst Location: Beeston, Nottingham Salary: 12 per hour (rising to 13.80 after 12 weeks) Shifts- 6am-2pm, 8am-4pm, 9am-5pm and 12pm-8pm (Hybrid Working) 60/40 Office-WFH split About the company Kelly Services are currently working in partnership with a leader in secure e-payments and trusted transactions. They are at the forefront of the digital revolution that is shaping new ways of paying, living, doing business and building relationships that pass on trust along the entire payments value chain, enabling sustainable economic growth. Their innovative... more ->
Our client is seeking a Software and Data Reporting analyst to join their team in Nottingham. The candidate must have a keen eye for detail and experience of ERP software. THE ROLE: The roles duties include: Training new employees on the ERP system and being the point of contact for any issues. Provide analysis and implementation of the ERP system. Be the main point of contact for the mobile engineer software so that you can support the operations team. Oversee the running of the customer web portal, ensuring its maintenance. Oversee SAP's Information Design Tool, Business objectives and... more ->
This is an exciting opportunity to work for an innovative Professional services firm as a Lean Six Sigma Analyst on a permanent basis. As a Lean Six Sigma Analyst in this business, you will work on projects both internally and externally (client facing). This is great exposure for someone passionate about a long-term career in the lean six sigma/operational excellence/continuous improvement space. Client Details My client are a well known, global brand within their sector. They are innovative and exciting and I would describe them as market-leading within the space they operate. They have... more ->
1st Line Service Desk Support Analyst - Nottingham £27,000pa + £5000pa On Call Allowance (On-Call Rota is 1 Week in 8) + Full Benefits Package + Career Development. Nottingham City Centre + Hybrid Working also - 6 Week Rota (3 x Weeks at Home then 3 x Weeks in the Office) This role requires the flexibility to do rotational day shifts between 06:00 and 19:00 This established and well known Legal company ranked No 1 in the UK, are seeking a committed and professional Service Desk Analyst to offers 1st Line Support to their UK wide user base. Reporting to the Service Desk Delivery Manager, you... more ->