ComputerWork: Jobs for Technical People

Helpdesk Manager.Contract - Outside IR35* Day Rate: £200.00 - £210.00p/d Duration: 9 months Location: - Aldersgate - Barbican, London (Preferrable 5 days p/week onsite - relatively flexible) ASAP Start My prestigious retail and distribution client is looking for a HelpDesk Manager/L2 L3 Engineer to lead and develop their Internal UK HelpDesk, supporting roughly 120 users and a modest volume of tickets. Overview This is a brand new interim role lasting for 9 months. The Help Desk Manager will be responsible for overseeing the operations of the IT help desk department, managing a team of three...  more ->

1ST LINE IT SUPPORT - SERVICE DESK LOCATION - YORK SALARY - £23,000 + ANNUAL BONUS (8-12%) Your new role A new opening on this successful IT Service Desk is available after one of the existing Team was Promoted Internally into another Team. This has now created a fantastic opportunity for an IT Support candidate to join as a 1st Line IT Support member working on their IT Helpdesk. What you'll need to succeed On a day-to-day basis an IT Service Desk Analyst (1st Line) you will be responsible for logging and prioritising incidents accurately, providing first contact resolution for a variety of...  more ->

We are recruiting someone with proven 1st line Support/Helpdesk experience for our Sheffield based client. On offer is an initial 6 month contract role (extension likely) at a daily rate up to £200 per day, the role is hybrid with 3 days per week in the office. What you will be working on: As a member of the 1st line helpdesk team, you will be contributing to the delivery of a high quality, customer focused IT department, below are some of the key tasks: Ensuring that all requests for IT support are logged in the service desk software, and that regular updates are recorded in each open...  more ->

Service Desk Analyst/1st Line Support/Helpdesk 3 month contract Central London Office based full time £120 per day via umbrella ASAP Start My large client is looking for a Service Desk Analyst to come on board within their expanding team and assist in the growth of this even further. This is a fantastic opportunity to join a leading company that will offer you the chance to enhance your skill set and develop your experience. As a Service Desk Analyst you will support my client by delivering an effective and efficient 1st line technical support service that resolves any IT related queries...  more ->

Service Desk, Help Desk, AD, Itil, 1st Line Service Desk Analyst required for a leading and large corporate organisation based in Bridgend. Engagement via umbrella only. Engagement required 4 days per week on site. The successful candidate will have exceptional customer service skills with the ability to maintain composure under pressure. Ability to ask insightful questions to diagnose and prioritise user queries. You will engage with the internal Desktop Team play a vital role in incident and request resolution ensuring end-user guidance. You will manage your own ticket queue while...  more ->

1st LINE IT SUPPORT INITIAL 3 MONTH CONTRACTS HYBRID WORKING YORK HQ DAY RATE - UP TO £140.00 UMB (INSIDE IR35) Your new role We have further opportunities for 1st Line IT Support Candidates to be hired on an initial 3 Month Contract for a York Based Company. These roles can be worked on a Hybrid Basis - initially 3 days Office and 2 from Home and after a short Probation period - this can be reversed, giving you 3 days per week from Home. There will also be some weekend work required - which will be shared equally within the Team on a Rota Basis. What you'll need to succeed Candidates will...  more ->

IT Servicedesk/helpdesk/IT support/1st/2nd line IT Support 5-month contract opportunity (potential to extend or go permanent) Start ASAP - ideally immediate Inside IR35 Role-based onsite - Fareham Must drive/have own transport for this role (not readily accessible by public transport) This is an excellent opportunity for an IT Service Desk Analyst/IT Support Analyst to work with this leading global organization. In this role, you will be the first point of contact for the organization's staff experiencing end-user IT issues and problems. You will provide 1st and 2nd level support providing...  more ->

Are you an experienced Helpdesk Analyst or IT Support Analyst looking to step into a role that you can shape, develop, and make your own? If so please read on. Client Details A rapidly growing business. Description You will be working with a growing business supporting on some really fantastic projects as well as day to day support. You will be working within a company that really invests in their people in terms of training and development long term. In this role you will be rewarded with a competitive salary of up to £28,000 per annum depending on experience with a host of further benefits...  more ->

Skills: Experience working within a Service Desk or Helpdesk environment Excellent communication and customer service skills The ability to efficiently manage workload and escalate calls when required Broad knowledge and understanding of IT concepts and technologies Desirable Skills ITIL foundation Knowledge of AGILE and DevOps frameworks Experience with Enterprise level reporting tools Please note: 5 days per week on-site (Non-Negotiable) If you feel you have the skills and experience needed for this role; please do apply now. more ->

1st/2nd Line Support - Active Directory - Windows - Bristol. My financial Services client are looking for a 1st Line Helpdesk Support Analyst (Telephone Support) to provide support to their 1100 users. The role is primarily focused with fulfilling service requests that are logged, which includes processing Starter, Mover, and Leaver (SML) and all permission, software and hardware requests made by the business. To provide a friendly, supportive helpful and timely service to all customers who contact the Service Centre Continually strive for process improvement and seeking ways to maximise...  more ->

We are Global IT Recruitment specialist that provides support to the clients across UK, and Europe. We have an excellent job opportunity for you. Job Title: Service Desk Analyst Location: London (Fully onsite) Duration: 6 months contract Security Clearance: SC Minimum Requirement: Top Essential Experience/Skills: Experience working within a Service Desk or Helpdesk environment Excellent communication and customer service skills The ability to efficiently manage workload and escalate calls when required Broad knowledge and understanding of IT concepts and technologies Desirable Skills ITIL...  more ->

3rd Line Support Technician Commutable from Southampton, Fareham, Portsmouth - office based role £30,000 - £40,000 + Benefits As an 3rd Line Support Technician, you will play a crucial role in providing a top-tier service to clients. In this role, you will be delivering 3rd line support for various infrastructure environments, ensuring system security and documentation are maintained. This opportunity is ideal for a 2nd line technician looking to move into 3rd line, or an established 3rd line/infrastructure technician. This is a fully office-based role in Hampshire (commutable from...  more ->

Job Description Sysco are currently recruiting for an EUC Support Analyst to join the Technology team on a full time, permanent basis, reporting to the Infrastructure and Field Support Manager. Asa the EUC Support Analyst it is your responsibility to provide both onsite and remote 2nd line technical support of end user technology throughout Sysco GB. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. This role is on site 4 days per week in the Ashford office so you must live local to Ashford. Flexibility will be required for travel...  more ->

IT Support Analyst Location: Portishead Work Arrangement: Hybrid. Three days office, two days work from home. Travel: Yes. Potentially once every fortnight to other company sites. An exciting career opportunity is available to work with a highly respected organisation known for its comprehensive services in the recycling and waste management industry. This role is ideal for someone passionate about IT support and eager to grow their skills in a dynamic environment. We are keen to connect with candidates in technical support engineering, helpdesk support, second-line support, and other related...  more ->

Position Overview: Our client uses a proprietary, internally developed knowledgebase system known as 'G- Trac'. Initially designed to enhance team communication, collaboration and reporting, G-Trac aggregates updated information on a variety of modules, including but not limited to CRM, companies, events, Legal agreements, projects, inventory, CMS, training, policies, HSE, risks, and sales orders. Recently, the company has taken a strategic pivot to transform G-Trac into a SaaS (Software as a Service) platform, allowing other companies to utilise this robust system to manage their business...  more ->

2nd Line Support Engineer - Azure, O365, VMWare, Citrix - £140-£165 p/day - Inside IR35 - 3 months (rolling) - Hybrid (Newcastle) Working at a Leading IT Solutions & Service Provider Company you will be joining a thriving and busy Service Desk. This role will be to assist with my clients 2nd Line backlog requests and new BAU escalation tickets. As well as being technically skilled you will be need to have a excellent customer service and communication skills. You must be able to demonstrate previous experience of working under pressure and adhering to strict SLA agreements. Key Skills Proven...  more ->

IT Support Engineer, Harrogate Up to £33,000 Your new role My client is currently recruiting for a highly motivated and experienced IT Systems/IT Support Engineer. You will be joining a company that values innovation, fosters teamwork, and encourages individual growth. Responsibilities Build, maintain and retire IT systems within the Harrogate site (approx. 90 users, across 2 sites) to a high standard; this includes desktops, laptops, Switches, printers. Support and train users in their use of all company systems Minimise downtime of company systems Work with lab staff to resolve laboratory...  more ->

2nd Line Support Engineer - Azure Our client is urgently looking for an experienced 2nd Line Support Engineer to join their team based near Reading on a permanent basis. The successful candidate will have a strong understanding of Cloud computing, ideally Microsoft Azure. You will carry out technical troubleshooting and diagnostics, aiming to resolve tickets in-house. Where necessary, tickets requiring additional support will need managed escalations to third-parties. You will be rewarded with an excellent salary, as well as a brilliant benefits package including annual leave, pension scheme,...  more ->

Role: Tech Bar Analyst - SC Location : London (100% on site) IR35: Inside Rate: £300/day (Umbrella) MAX Duration: 6 months Security Clearance: SC & UK nationality As part of a an ITIL aligned Service Desk, you will be responsible for delivering high quality, customer focused 1st line support to users across the estate. Main responsibilities of the role include the fulfilment of Service Requests, and the diagnosis, prioritisation and management of a wide variety of Incident types, escalating to 2nd and 3rd line engineering teams where required. The role is customer facing and requires analysts...  more ->